Thanks for the reply. Making great software is not easy and the fact that this app has been so useful for my wife for the past 10 years, speaks to the work you guys put in when you first made this. She was just saying to me couple of months ago, that the Clear app has been the most indispensable app on her phone. It allows her to quickly jot a thought down so she can get to it later.
All the best in supporting and resolving this issue.
Hi, Iâm having the same issue, I had a lot of important info stored there and I wasnât prepared for this switchover. I checked the archive and nothing is there. Please let me know how this can be fixed or where I can get support
I just tried to use the link you provided in another post, and it prompted an email, so hopefully that helps as well with data. I have a few lists that transferred over, but the lists are very oldâŚit looks like maybe versions I had two or more years ago. Most of my lists, including my most critical and recently created/updated ones, are still missing. I wasnât running beta before, and there are no lists in my archive. Thanks for working on this
Lost years and years of critical information with this new version. Surprised since this app has been ignored for years by developers. Now suddenly, Poof. Itâs all gone. Sure hope it van be found and reinstated.
A warning would have been nice.
Please advise. It updated automatically with no action taken by me.
John
Especially for non beta testers who simply updated and lost their lists â do not delete your app. Working on a TestFlight beta that will scan every possible bucket for your data and send us a log so we can verify we have something to work with and go from there. It shouldnât have thrown out your data even if it canât read it.