I updated, I have the promo code applied but still seeing the Pro features not indicated as “Unlocked.” They do seem to be working though. Also in the store now none of the items have prices and I’m unable to buy anything, it hangs on Fetching from App Store… message at the top. Have to force close the app.
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Will test here on the shop.
Do you mind sending a log to me at phill@impending.com using this link? https://tinyurl.com/3vt2y5w6
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fyi, the swipe-far-right-to-set a-reminder bug on SE2 is still current.
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I’ve updated and the legacy features are marked as unlocked and working in practice, so all good there.
Minor quibble: despite this I can’t unlock the Members Only theme in the Rewards section - it’s showing as 0% and doesn’t unlock when I swipe. I’m acknowledged as a subscriber in the Clear Pro section, so shouldn’t I be able to access this reward? Have rebooted iPhone but hasn’t made a difference.
Thanks for the continuing development you’re putting into Clear, it’s still the app I use the most.
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Can you elaborate on this bug or link me to a past report if you had posted before?
@huett that’s good to hear, hoping the next update should fix this for you, it will include a fix for the reward.
General update: 2.4.1 seems to have fixed the invalid receipt issue for about 60% of those affected… so now down to something like 2-3% who would still have this issue. We have another fix idea we will try, but may need to focus on making sure the remaining at least have their legacy status. And then separately deal with this getting in the way of them subscribing.
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Adding myself to the list of folks not greeted with the expected message.
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Were you running the Clear Pro TestFlight? If so that is on our radar, and you can reach out to me directly for the code. phill@impending.com
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Hi Phill, at this point if we received a pro code, and we were initially on TestFlight, are we supposed to enter the code? Currently my Clear is showing Legacy, but there is no place for me to sign up or enter the code. Thanks
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Yes you should apply the code, you can redeem it in the App Store app: How to redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support
I mean, I guess you could technically just skate by with the accidental TestFlight status transferring lol. But promo code should make it more official!
We will see if we can fix this TF specific issue but since it was relatively limited to ~45 testers, we are trying to manually support as we can, and focusing on fixing a couple other issues affecting more people first.
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Thanks Phill, I just subscribed. I was waiting for your go ahead after the last update.
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This is a bug that was mentioned in a recent appstore review. Someone said that they could not use your temporary reminder method, which as I understand it is to swipe right on a list item all the way past the check-off.
You responded that there’s a bug with SE and some other devices and that you’d be looking into it. My phone is an SE2,
Hey there, it seems that review was edited recently and our response is from ~ a year ago (will be updating that). Currently, reminders can be set by typing out a date or time, and tapping the “Set Reminder” option that appears at the top of the keyboard.
Up until the most recent updates you were also able to tap in the top right area of an item to pull up a date/time selector, but unfortunately we’ve temporarily disabled this due to reports of accidental inputs causing unwanted reminders. We’re looking into an alternative there.
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Ah, makes sense, thanks. I didn’t see that new method after the disabling.
Will you at some point be coming out with a user manual / walk-thru covering the ins-and-outs of using Clear? I love what you guys are doing and am thrilled to have Clear in my attention-challenged life, but this is a missing piece.
When I came back to Clear after 10 years a few months ago I found only one video which was helpful but now outdated: https://youtu.be/K4qiCqRUaxs?si=tOtRd_fneCWSYiar
I know it’s difficult & time-consuming to produce a video not least because it would be a temporary snapshot in time for a rapidly-evolving app, but you could make it modular – short segments which you can separately and more-easily update.
Short of that, a written user manual with screenshots in “Support” would help. And a sub-reddit?
Yes! I’ll be putting together some newer showcase videos for some of the gestures here that will be available on the forums and Youtube. Stay tuned!
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Oh we had to send a message? I had no clue. Is it still possible to do so? I’m on the same boat
Yeah you can email me at phill@impending.com @Ruben
Hi Phil
I sent you an iMessage a week or so ago with my purchases but I never received a code
Please message me again!
just did thanks
For some reason I am not receiving this! If you email me at the same address that should work.