New around here so apologies if this is a little harsh for a new post.
I’ve been using Clear daily to keep track of a ton of different things and it genuinely has made my life easier. My scattered thoughts or things that end up as background noise in my life are all in one spot and I can keep track of them while feeling rewarded/accomplished thanks to how Clear has worked for me over the last few months. I got this comfortable with Clear because of the rewards system being visible in the app. It gave me a plethora of new ways to try and use Clear and helped me in setting habits by encouraging me to keep checking back and work towards certain goals.
I think removing the visibility of the rewards is a mistake, you’re killing any encouragement or enticement to continue using Clear in new ways in exchange for the “wondering” how to use your app and people being “delighted” when they figure it out on their own. It feels like “innovating” because you feel you have a good idea when in reality you’re trying to “fix” something that isn’t broken.
Almost everything else you’ve described in your pursuit to simplify Clear 2 in the move to Clear X feels this way as well.
- Kill List Library for now, with some plans to bring back later with Clear Web
- Why kill something you plan on bringing back? Seems like unnecessary work in the name of “improving” the app down the line.
- Move Shop into Personalize
- Honestly I don’t think you need to mess with or declutter the highest level. It’s so easy for users to understand that they’re not in their own lists here and having all the options laid out is much nicer than digging through menus to find out what is available. Hiding things like this is the opposite of simple.
- Simple How To list with linked video demos
- in fairness, this is a good idea. I found this forum today because I was looking up how to grab multiple items in a list (because of one of the awards told me this was possible, I might add) and couldn’t find a simple way to see how to do it while I was in the app.
Frankly the new navigation features you’ve described, and shown in the demo video above look and sound very, very clunky. The way Clear works now is very intuitive and smooth. Anything with double thumbs or requiring two hands at all is overcomplicating a process that is already as simple as can be in the existing app. The removal of the back button is very silly, the back button is probably my second most used function behind swiping to check things off. It’s simple and clean since it’s hidden, yet once you learn about it (again, probably through rewards) it makes so much sense and feels like a fun secret that is very functional.
All in all, Clear works very well now. I was sad and disappointed tonight to stumble upon this forum and learn that you’re essentially ditching everything that has made Clear unique, simple, and endlessly usable to me so far in favor of re-innovating (again) for this new Clear X idea.
I hope this doesn’t fall on deaf ears but you guys have a great app here already, it onboarded me and several others with no issues and strikes a perfect balance between very clearly communicating the simple and unobtrusive idea your team was originally going for and enticing and encourage people to use and continue to use the app. Redoing everything again in the name of chasing that dragon is silly because you’re already there, it’s even sillier if you’re going to follow through on some of these clunky ideas.