Rewards - Enthusiast, Rookie & Novice Stuck

The rewards Enthusiast and Rookie are stuck at 0% & Novice at 20% even though I’ve been using New Clear daily since it was released; actually I was in the test group as well. I seem to recall they had already unlocked early on and then on an upgrade they were taken away. Is there any fix for this? Thank you!

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It might be worth trying adding 3 things, or checking off 3 things, I believe they have a trigger like that. But it’s something we plan on simplifying and is definitely overcomplicated as is. (Perhaps buggy too!)

Keeps getting pushed down the list, but will see if we can squeeze it in when we make the rewards a bit more hidden coming up.

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Appreciate the response. I’m sure there is a trigger, just haven’t figured out what it is yet. I’ll keep playing around and see what happens.