# Upgrade to Pro issue has returned in 2.5.2

**URL:** <https://club.useclear.com/t/upgrade-to-pro-issue-has-returned-in-2-5-2/3738>\
**Category:** New Clear\
**Created:** [December 3, 2025, 8:04am UTC](https://club.useclear.com/t/upgrade-to-pro-issue-has-returned-in-2-5-2/3738 "2025-12-03T08:04:25Z")\
**Posts on this page:** 9\
**Page:** 1

<div class="post-metadata">

**Author:** ![Organic](https://avatars.discourse-cdn.com/v4/letter/o/3da27b/32.png) [@Organic](https://club.useclear.com/u/Organic)\
**Post date:** [December 3, 2025, 8:04am UTC](https://club.useclear.com/t/upgrade-to-pro-issue-has-returned-in-2-5-2/3738/1 "2025-12-03T08:04:25Z")

</div>

Since the most recent release my Clear has returned to telling me to upgrade to Pro (even though I have it as a legacy user). I get a banner at the top periodically and even after the hitting restore button I still get the message. It had been fixed in the last release after the initial problems. Any ideas?

---

<div class="post-metadata">

**Author:** ![jmellone](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/jmellone/32/2214_2.png) [@jmellone](https://club.useclear.com/u/jmellone)\
**Post date:** [December 3, 2025, 10:34am UTC](https://club.useclear.com/t/upgrade-to-pro-issue-has-returned-in-2-5-2/3738/2 "2025-12-03T10:34:19Z")

</div>

It has been fixed. Make sure you have version 2.5.1 or greater.

---

<div class="post-metadata">

**Author:** ![Organic](https://avatars.discourse-cdn.com/v4/letter/o/3da27b/32.png) [@Organic](https://club.useclear.com/u/Organic)\
**Post date:** [December 3, 2025, 11:33am UTC](https://club.useclear.com/t/upgrade-to-pro-issue-has-returned-in-2-5-2/3738/3 "2025-12-03T11:33:57Z")

</div>

The issue has returned for me in 2.5.2 in the last 24h.

---

<div class="post-metadata">

**Author:** ![jmellone](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/jmellone/32/2214_2.png) [@jmellone](https://club.useclear.com/u/jmellone)\
**Post date:** [December 3, 2025, 12:32pm UTC](https://club.useclear.com/t/upgrade-to-pro-issue-has-returned-in-2-5-2/3738/4 "2025-12-03T12:32:04Z")

</div>

The other solution the team replied to me was to restore purchases in the App. You could try this.

---

<div class="post-metadata">

**Author:** ![Organic](https://avatars.discourse-cdn.com/v4/letter/o/3da27b/32.png) [@Organic](https://club.useclear.com/u/Organic)\
**Post date:** [December 3, 2025, 12:45pm UTC](https://club.useclear.com/t/upgrade-to-pro-issue-has-returned-in-2-5-2/3738/5 "2025-12-03T12:45:54Z")

</div>

I tried that first - didn’t solve either. This is why I posted here 😉

---

<div class="post-metadata">

**Author:** ![ben](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/ben/32/1950_2.png) [@ben](https://club.useclear.com/u/ben)\
**Post date:** [December 3, 2025, 9:02pm UTC](https://club.useclear.com/t/upgrade-to-pro-issue-has-returned-in-2-5-2/3738/6 "2025-12-03T21:02:42Z")

</div>

Hi @Organic, can I ask when you head to the Clear Pro menu - does it appear that you have access to your Pro features when the banner pops up, or are you also unable to use Pro features?

If you could you also check your current subscriptions in your App Store profile to confirm a Clear Pro sub is active that would be great.

---

<div class="post-metadata">

**Author:** ![Organic](https://avatars.discourse-cdn.com/v4/letter/o/3da27b/32.png) [@Organic](https://club.useclear.com/u/Organic)\
**Post date:** [December 4, 2025, 6:20am UTC](https://club.useclear.com/t/upgrade-to-pro-issue-has-returned-in-2-5-2/3738/7 "2025-12-04T06:20:19Z")

</div>

@ben When in Clear it presents that I do not have the subscription. For instance if I go into the iCloud menu it tells me I need to be a subscriber to use. When I go back into Clear Pro menu it thanks me for being a legacy user and ask me to tap to send a message to request activation. If I click on restore it assigns Pro back to me and the Pro features become enabled - until next time I go back in and then have to repeat the process. Within Apple Apps subscription it shows (and always has done) that I am subscribed until 24 Feb 2026.

---

<div class="post-metadata">

**Author:** ![ben](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/ben/32/1950_2.png) [@ben](https://club.useclear.com/u/ben)\
**Post date:** [December 4, 2025, 5:34pm UTC](https://club.useclear.com/t/upgrade-to-pro-issue-has-returned-in-2-5-2/3738/8 "2025-12-04T17:34:01Z")

</div>

Understood, odd that the issue reoccured - as @jmellone pointed out 2.5.1 and subsequently 2.5.2 seems to have addressed this for other users. I’m going to forum DM you a link to get more information here if you could check there!

---

<div class="post-metadata">

**Author:** ![Organic](https://avatars.discourse-cdn.com/v4/letter/o/3da27b/32.png) [@Organic](https://club.useclear.com/u/Organic)\
**Post date:** [December 12, 2025, 9:24pm UTC](https://club.useclear.com/t/upgrade-to-pro-issue-has-returned-in-2-5-2/3738/9 "2025-12-12T21:24:15Z")

</div>

Seems to be fine again in 2.5.3

thanks ☺
