# Unlocks/ rewards have stopped

**URL:** <https://club.useclear.com/t/unlocks-rewards-have-stopped/1201>\
**Category:** New Clear\
**Tags:** bugs\
**Created:** [August 12, 2023, 3:39pm UTC](https://club.useclear.com/t/unlocks-rewards-have-stopped/1201 "2023-08-12T15:39:20Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![tapping\_rainbow](https://avatars.discourse-cdn.com/v4/letter/t/a183cd/32.png) [@tapping\_rainbow](https://club.useclear.com/u/tapping_rainbow)\
**Post date:** [August 12, 2023, 3:39pm UTC](https://club.useclear.com/t/unlocks-rewards-have-stopped/1201/1 "2023-08-12T15:39:20Z")

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Not sure if I’m doing something wrong but I’m a legacy user and have used the app for many items on many days, but haven’t had a theme or font unlocked in months.

Is it possible to have a corrupted profile to something that bars me from unlocking?

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**Author:** ![phillryu](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/phillryu/32/1_2.png) [@phillryu](https://club.useclear.com/u/phillryu)\
**Post date:** [August 13, 2023, 3:44pm UTC](https://club.useclear.com/t/unlocks-rewards-have-stopped/1201/2 "2023-08-13T15:44:42Z")

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Hmm, can you let me know in TestFlight app which build of the Clear beta you have installed? If you are on the latest I would expect you to unlock some simply by checking things off regularly enough. In previous builds you could only get a chance by ‘pulling to clear’ checked off items.

(I’m assuming you don’t already have a full collection, but you could check the “X out of Y collected” text at the bottom of themes list etc. in case.)

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**Author:** ![tapping\_rainbow](https://avatars.discourse-cdn.com/v4/letter/t/a183cd/32.png) [@tapping\_rainbow](https://club.useclear.com/u/tapping_rainbow)\
**Post date:** [August 13, 2023, 4:03pm UTC](https://club.useclear.com/t/unlocks-rewards-have-stopped/1201/3 "2023-08-13T16:03:02Z")

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Good news. I upgraded to 9.1 / 8030, tested again by checking off and pulling down, and I’m getting unlocks again.

Both fonts and themes. I’m not sure which version fixed it but I’m happy it’s working.

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**Author:** ![phillryu](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/phillryu/32/1_2.png) [@phillryu](https://club.useclear.com/u/phillryu)\
**Post date:** [August 13, 2023, 4:24pm UTC](https://club.useclear.com/t/unlocks-rewards-have-stopped/1201/4 "2023-08-13T16:24:18Z")

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Great to hear. Are you not a regular ‘pull to clear’ type person? If so that would largely explain it, just recently added that chance for loot on checking off as well.