# Transcended Score Regressed to zero

**URL:** https://club.useclear.com/t/transcended-score-regressed-to-zero/3100
**Category:** New Clear
**Created:** [July 17, 2024, 4:52pm UTC](https://club.useclear.com/t/transcended-score-regressed-to-zero/3100 "2024-07-17T16:52:35Z")
**Posts on this page:** 18
**Page:** 1

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### Author: ![Organic](https://avatars.discourse-cdn.com/v4/letter/o/3da27b/32.png) [@Organic](https://club.useclear.com/u/Organic)
#### Post date: [July 17, 2024, 4:52pm UTC](https://club.useclear.com/t/transcended-score-regressed-to-zero/3100/1 "2024-07-17T16:52:35Z")

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Hello - after the most recent update my Transcended score has gone back to zero. Small bug ?

 ![IMG_3524](https://canada1.discourse-cdn.com/flex030/uploads/useclear/original/2X/e/e30bec3a4d6811425256dd0d30595f9f961d75fb.jpeg)

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### Author: ![Kirill](https://avatars.discourse-cdn.com/v4/letter/k/a9a28c/32.png) [@Kirill](https://club.useclear.com/u/Kirill)
#### Post date: [July 17, 2024, 5:58pm UTC](https://club.useclear.com/t/transcended-score-regressed-to-zero/3100/2 "2024-07-17T17:58:52Z")

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Same, all my rewards got back to zero.

But one of them recovered once I performed an action that triggers it.

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### Author: ![islecicle](https://avatars.discourse-cdn.com/v4/letter/i/96bed5/32.png) [@islecicle](https://club.useclear.com/u/islecicle)
#### Post date: [July 17, 2024, 6:45pm UTC](https://club.useclear.com/t/transcended-score-regressed-to-zero/3100/3 "2024-07-17T18:45:22Z")

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I’m here to report the same thing. 🥲

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### Author: ![ben](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/ben/32/1950_2.png) [@ben](https://club.useclear.com/u/ben)
#### Post date: [July 17, 2024, 7:00pm UTC](https://club.useclear.com/t/transcended-score-regressed-to-zero/3100/4 "2024-07-17T19:00:21Z")

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We’ve heard several reports about this, currently investigating!

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### Author: ![phillryu](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/phillryu/32/1_2.png) [@phillryu](https://club.useclear.com/u/phillryu)
#### Post date: [July 17, 2024, 7:32pm UTC](https://club.useclear.com/t/transcended-score-regressed-to-zero/3100/5 "2024-07-17T19:32:49Z")

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Appreciate the reports. We’re working on a hot fix for this that we hope to submit today.

From what we can tell it should restore your progress (e.g. didn’t flush previous progress). Will post when it’s submitted or live.

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### Author: ![Kirill](https://avatars.discourse-cdn.com/v4/letter/k/a9a28c/32.png) [@Kirill](https://club.useclear.com/u/Kirill)
#### Post date: [July 17, 2024, 10:10pm UTC](https://club.useclear.com/t/transcended-score-regressed-to-zero/3100/6 "2024-07-17T22:10:01Z")

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My Transcended score got back to where it was once the clock struck midnight.

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### Author: ![Organic](https://avatars.discourse-cdn.com/v4/letter/o/3da27b/32.png) [@Organic](https://club.useclear.com/u/Organic)
#### Post date: [July 18, 2024, 5:06am UTC](https://club.useclear.com/t/transcended-score-regressed-to-zero/3100/7 "2024-07-18T05:06:56Z")

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Mine has reset today ☺

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### Author: ![phillryu](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/phillryu/32/1_2.png) [@phillryu](https://club.useclear.com/u/phillryu)
#### Post date: [July 18, 2024, 5:33pm UTC](https://club.useclear.com/t/transcended-score-regressed-to-zero/3100/8 "2024-07-18T17:33:24Z")

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I assume the good kind of reset?

2.2.6 is also now available that should look in the right place for these rewards progress.

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### Author: ![Organic](https://avatars.discourse-cdn.com/v4/letter/o/3da27b/32.png) [@Organic](https://club.useclear.com/u/Organic)
#### Post date: [July 18, 2024, 6:10pm UTC](https://club.useclear.com/t/transcended-score-regressed-to-zero/3100/9 "2024-07-18T18:10:38Z")

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Yes - all good. Thank you 🙏🏻

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### Author: ![alx\_ras](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/alx_ras/32/332_2.png) [@alx\_ras](https://club.useclear.com/u/alx_ras)
#### Post date: [July 19, 2024, 7:11am UTC](https://club.useclear.com/t/transcended-score-regressed-to-zero/3100/10 "2024-07-19T07:11:41Z")

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It didn’t help me. Updated to version 2.2.6 from the App Store with beta version 2.2.5 and progress has not returned properly.

 ![IMG_5718](https://canada1.discourse-cdn.com/flex030/uploads/useclear/original/2X/7/751dda05102199c023398981aca4dc74afcf5415.jpeg)

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### Author: ![phillryu](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/phillryu/32/1_2.png) [@phillryu](https://club.useclear.com/u/phillryu)
#### Post date: [July 19, 2024, 3:28pm UTC](https://club.useclear.com/t/transcended-score-regressed-to-zero/3100/11 "2024-07-19T15:28:15Z")

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Can you use this link to send us your log in an email? And maybe include your post link or screenshot for reference: [https://tinyurl.com/vbnk7mc5](https://tinyurl.com/vbnk7mc5)

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### Author: ![alx\_ras](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/alx_ras/32/332_2.png) [@alx\_ras](https://club.useclear.com/u/alx_ras)
#### Post date: [July 19, 2024, 3:41pm UTC](https://club.useclear.com/t/transcended-score-regressed-to-zero/3100/12 "2024-07-19T15:41:39Z")

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Yes, I’ve already sent it.

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### Author: ![alx\_ras](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/alx_ras/32/332_2.png) [@alx\_ras](https://club.useclear.com/u/alx_ras)
#### Post date: [August 4, 2024, 12:51pm UTC](https://club.useclear.com/t/transcended-score-regressed-to-zero/3100/13 "2024-08-04T12:51:59Z")

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So my problem is still not solved. 😕

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### Author: ![Robin](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/robin/32/2010_2.png) [@Robin](https://club.useclear.com/u/Robin)
#### Post date: [August 5, 2024, 12:01am UTC](https://club.useclear.com/t/transcended-score-regressed-to-zero/3100/14 "2024-08-05T00:01:26Z")

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I am also having this issue and am on the latest version (to the best of my knowledge)

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### Author: ![ben](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/ben/32/1950_2.png) [@ben](https://club.useclear.com/u/ben)
#### Post date: [August 6, 2024, 3:21pm UTC](https://club.useclear.com/t/transcended-score-regressed-to-zero/3100/15 "2024-08-06T15:21:34Z")

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@alx_ras and @Robin if you could check your inbox I’ve requested a bit more information there!

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### Author: ![Robin](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/robin/32/2010_2.png) [@Robin](https://club.useclear.com/u/Robin)
#### Post date: [August 6, 2024, 3:37pm UTC](https://club.useclear.com/t/transcended-score-regressed-to-zero/3100/16 "2024-08-06T15:37:05Z")

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Responded via email, thanks!

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### Author: ![ben](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/ben/32/1950_2.png) [@ben](https://club.useclear.com/u/ben)
#### Post date: [August 6, 2024, 3:44pm UTC](https://club.useclear.com/t/transcended-score-regressed-to-zero/3100/18 "2024-08-06T15:44:25Z")

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Apologies, I meant the forum’s DM inbox! We’ve already connected 🙂

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### Author: ![alx\_ras](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/alx_ras/32/332_2.png) [@alx\_ras](https://club.useclear.com/u/alx_ras)
#### Post date: [August 6, 2024, 3:49pm UTC](https://club.useclear.com/t/transcended-score-regressed-to-zero/3100/19 "2024-08-06T15:49:37Z")

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Ok. I answered you. 🙂
