# Restoring purchases **URL:** \ **Category:** New Clear\ **Created:** [February 16, 2024, 6:53am UTC](https://club.useclear.com/t/restoring-purchases/2557 "2024-02-16T06:53:57Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![jeannn](https://avatars.discourse-cdn.com/v4/letter/j/3ab097/32.png) [@jeannn](https://club.useclear.com/u/jeannn)\ **Post date:** [February 16, 2024, 6:53am UTC](https://club.useclear.com/t/restoring-purchases/2557/1 "2024-02-16T06:53:57Z")
Hi there. I am a clear user since the new version came out. I made several purchases (themes, fonts etc). I had to restore my iphone as a new device yesterday, and even though I am logged in with my apple id, I can’t restore any previous Clear in-app purchase (but I can see the list of them on my in-app purchases section in the app store). Any help please? Thank you for your work! ---
**Author:** ![phillryu](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/phillryu/32/1_2.png) [@phillryu](https://club.useclear.com/u/phillryu)\ **Post date:** [February 16, 2024, 6:03pm UTC](https://club.useclear.com/t/restoring-purchases/2557/2 "2024-02-16T18:03:26Z")
Hey, so to confirm have you tried the “Restore Purchases” link at the bottom of the shop? (And checked respective personalization sections after for these items, it probably wouldn’t be marked as ‘new’) ---
**Author:** ![jeannn](https://avatars.discourse-cdn.com/v4/letter/j/3ab097/32.png) [@jeannn](https://club.useclear.com/u/jeannn)\ **Post date:** [February 16, 2024, 7:23pm UTC](https://club.useclear.com/t/restoring-purchases/2557/3 "2024-02-16T19:23:03Z")
Yes, I tried to restore them from that link and I checked into the relative sections. I noticed that some of the fonts are back, but the themes are still missing! ---
**Author:** ![phillryu](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/phillryu/32/1_2.png) [@phillryu](https://club.useclear.com/u/phillryu)\ **Post date:** [February 16, 2024, 7:29pm UTC](https://club.useclear.com/t/restoring-purchases/2557/4 "2024-02-16T19:29:34Z")
Can you let me know which themes? Probably referencing names on the IAP receipts! ---
**Author:** ![jeannn](https://avatars.discourse-cdn.com/v4/letter/j/3ab097/32.png) [@jeannn](https://club.useclear.com/u/jeannn)\ **Post date:** [February 16, 2024, 7:56pm UTC](https://club.useclear.com/t/restoring-purchases/2557/5 "2024-02-16T19:56:28Z")
I think the themes were creamsicle and pistachio cream. I just noticed that I can’t find some of them within apple receipts, even though I regurarly purchased them… I am so sorry for this. The theme I am missing the most was a beautiful tender pink, I’m attaching a screenshot which I took a few days ago from one of my lists before restoring the iphone. ![IMG_0028](https://canada1.discourse-cdn.com/flex030/uploads/useclear/original/2X/e/e40b227f4c0ec45193b31668948cdb350a784dba.jpeg) ---
**Author:** ![phillryu](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/phillryu/32/1_2.png) [@phillryu](https://club.useclear.com/u/phillryu)\ **Post date:** [February 16, 2024, 8:58pm UTC](https://club.useclear.com/t/restoring-purchases/2557/6 "2024-02-16T20:58:12Z")
Ok no problem. Try using one of the referral links in this thread: [Referrals thread - claim a gift - #28 by Nina20](https://club.useclear.com/t/referrals-thread-claim-a-gift/1981/28) That has a chance to unlock I think. But otherwise it should just have a small chance to unlock whenever you check something off, or pull to clear completed items away. Were you beta testing? (Those themes if purchased as a tester wouldn’t carry over.) But yeah I guess let me know if a future shop purchase does not seemingly go through, showing up in receipt etc. You can also unlock some others though not from the pastel set this way: [Redeem gifts in new Clear App - #3 by phillryu](https://club.useclear.com/t/redeem-gifts-in-new-clear-app/1579/3) ---
**Author:** ![jeannn](https://avatars.discourse-cdn.com/v4/letter/j/3ab097/32.png) [@jeannn](https://club.useclear.com/u/jeannn)\ **Post date:** [February 16, 2024, 9:33pm UTC](https://club.useclear.com/t/restoring-purchases/2557/7 "2024-02-16T21:33:03Z")
I followed your first link and I was able to redeem pistachio and mint from pastel set, but still not the pink one ☹ I was not a developer by the way. I think the pink theme was from a gift link as the ones you posted, so it explains why I can’t see the receipts for it. I hope the pastel set is coming back soon so I can purchase it at this point! Thank you so much for your work and your kindness. ---
**Author:** ![phillryu](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/phillryu/32/1_2.png) [@phillryu](https://club.useclear.com/u/phillryu)\ **Post date:** [February 16, 2024, 9:34pm UTC](https://club.useclear.com/t/restoring-purchases/2557/8 "2024-02-16T21:34:00Z")
I’ll private message you another tip. ---
**Author:** ![system](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/system/32/2_2.png) [@system](https://club.useclear.com/u/system)\ **Post date:** [February 16, 2024, 10:34pm UTC](https://club.useclear.com/t/restoring-purchases/2557/9 "2024-02-16T22:34:41Z")
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