# Newcomer reward stuck

**URL:** <https://club.useclear.com/t/newcomer-reward-stuck/1376>\
**Category:** New Clear\
**Tags:** bugs\
**Created:** [October 29, 2023, 9:30pm UTC](https://club.useclear.com/t/newcomer-reward-stuck/1376 "2023-10-29T21:30:59Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![psychris](https://avatars.discourse-cdn.com/v4/letter/p/a3d4f5/32.png) [@psychris](https://club.useclear.com/u/psychris)\
**Post date:** [October 29, 2023, 9:30pm UTC](https://club.useclear.com/t/newcomer-reward-stuck/1376/1 "2023-10-29T21:30:59Z")

</div>

The Newcomer reward (use Clear daily for one week) has been stuck at 20% for weeks despite using the beta most days. The subsequent two/three/four week rewards are all at 0% progress.

---

<div class="post-metadata">

**Author:** ![psychris](https://avatars.discourse-cdn.com/v4/letter/p/a3d4f5/32.png) [@psychris](https://club.useclear.com/u/psychris)\
**Post date:** [November 3, 2023, 7:51am UTC](https://club.useclear.com/t/newcomer-reward-stuck/1376/2 "2023-11-03T07:51:31Z")

</div>

A quick follow up. Novice, Newcomer, Rookie and Enthusiast (in that order) all unexpectedly unlocked together today.

---

<div class="post-metadata">

**Author:** ![dewulfpack](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/dewulfpack/32/1769_2.png) [@dewulfpack](https://club.useclear.com/u/dewulfpack)\
**Post date:** [November 4, 2023, 11:24pm UTC](https://club.useclear.com/t/newcomer-reward-stuck/1376/3 "2023-11-04T23:24:17Z")

</div>

This just happened to me. I was supposed to unlock Novice today but unlocked all 4 unexpectedly.

 ![IMG_0630](https://canada1.discourse-cdn.com/flex030/uploads/useclear/original/1X/ea078ff4af7deab970dffd5f2a189519866c9a1b.jpeg)

---

<div class="post-metadata">

**Author:** ![phillryu](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/phillryu/32/1_2.png) [@phillryu](https://club.useclear.com/u/phillryu)\
**Post date:** [November 7, 2023, 4:33am UTC](https://club.useclear.com/t/newcomer-reward-stuck/1376/4 "2023-11-07T04:33:08Z")

</div>

We will definitely be doing a pass on fixing some bugged rewards for release version! Thank you both for reporting.

---

<div class="post-metadata">

**Author:** ![system](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/system/32/2_2.png) [@system](https://club.useclear.com/u/system)\
**Post date:** [November 8, 2023, 10:26am UTC](https://club.useclear.com/t/newcomer-reward-stuck/1376/5 "2023-11-08T10:26:18Z")

</div>

This topic was automatically closed 60 minutes after the last reply. New replies are no longer allowed.