# New CLEAR version - problem I’ve got

**URL:** <https://club.useclear.com/t/new-clear-version-problem-i-ve-got/1764>\
**Category:** New Clear\
**Created:** [January 9, 2024, 2:12pm UTC](https://club.useclear.com/t/new-clear-version-problem-i-ve-got/1764 "2024-01-09T14:12:31Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Arczi69](https://avatars.discourse-cdn.com/v4/letter/a/74df32/32.png) [@Arczi69](https://club.useclear.com/u/Arczi69)\
**Post date:** [January 9, 2024, 2:12pm UTC](https://club.useclear.com/t/new-clear-version-problem-i-ve-got/1764/1 "2024-01-09T14:12:31Z")

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I am a heavy user of CLEAR since couple of years and have ca. 2k items listed on regular basis …

today I almost got a heart attack when I saw that after CLEAR update to new version … all my noted disapeared, the app is not opening (blue screen for 1-2 sec and than it closes itself).

To be direct = I am searching for help of some more advanced users.  
Anyone else has wa similar problem?  
Any idea how to solve it?

I am iphone 15PRO user.

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**Author:** ![Ginarsmith](https://avatars.discourse-cdn.com/v4/letter/g/ecc23a/32.png) [@Ginarsmith](https://club.useclear.com/u/Ginarsmith)\
**Post date:** [January 9, 2024, 2:18pm UTC](https://club.useclear.com/t/new-clear-version-problem-i-ve-got/1764/2 "2024-01-09T14:18:27Z")

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I have same issue. My saved lists are long and I’m a new iPhone 15 plus user. Completely gone this am. HELP!!

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**Author:** ![MaRkFrolov](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/markfrolov/32/750_2.png) [@MaRkFrolov](https://club.useclear.com/u/MaRkFrolov)\
**Post date:** [January 9, 2024, 3:19pm UTC](https://club.useclear.com/t/new-clear-version-problem-i-ve-got/1764/3 "2024-01-09T15:19:57Z")

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Welcome to the club)

> [@Downloaded new version, lost all my lists](https://club.useclear.com/t/downloaded-new-version-lost-all-my-lists/1567/51):
>
> I would be more careful with this method. You can completely lose all your data. At the moment, it can be seen that the application is trying to load the list and crashes. P.S. I tried it. The same. It immediately goes to list and crashes. P.S. 2 - It would be nice if they could bring back the first version. Most likely everything will work there. I wish I had backed up the iPhone before downloading App and saved the data from my List to Clear to another app… but I didn’t. Good experience f…

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**Author:** ![Arczi69](https://avatars.discourse-cdn.com/v4/letter/a/74df32/32.png) [@Arczi69](https://club.useclear.com/u/Arczi69)\
**Post date:** [January 9, 2024, 3:54pm UTC](https://club.useclear.com/t/new-clear-version-problem-i-ve-got/1764/4 "2024-01-09T15:54:03Z")

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I will try to make another try ….

I will use another spare phone and try to get the CLEAR APP DATA from iphone backup dated yeasterday when it was working propoerly.

Then I will send the tasks list via email… at least then I will save the data …

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**Author:** ![system](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/system/32/2_2.png) [@system](https://club.useclear.com/u/system)\
**Post date:** [June 18, 2026, 12:04am UTC](https://club.useclear.com/t/new-clear-version-problem-i-ve-got/1764/5 "2026-06-18T00:04:24Z")

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