# Lost all my data

**URL:** <https://club.useclear.com/t/lost-all-my-data/2082>\
**Category:** New Clear\
**Created:** [January 13, 2024, 10:57pm UTC](https://club.useclear.com/t/lost-all-my-data/2082 "2024-01-13T22:57:52Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Rickm](https://avatars.discourse-cdn.com/v4/letter/r/90ced4/32.png) [@Rickm](https://club.useclear.com/u/Rickm)\
**Post date:** [January 13, 2024, 10:57pm UTC](https://club.useclear.com/t/lost-all-my-data/2082/1 "2024-01-13T22:57:52Z")

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My Clear app just updated and all my data disappeared! I have 3 years worth of stuff in it including padlock combintaions. What can I do???

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**Author:** ![phillryu](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/phillryu/32/1_2.png) [@phillryu](https://club.useclear.com/u/phillryu)\
**Post date:** [January 13, 2024, 11:13pm UTC](https://club.useclear.com/t/lost-all-my-data/2082/2 "2024-01-13T23:13:10Z")

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I’m around right now. Send me an iMessage at [phill@impending.com](mailto:phill@impending.com) and let’s debug this, have a couple options that may help you today. In the meantime do not Delete/fully uninstall Clear, it should still have your data in it.

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**Author:** ![phillryu](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/phillryu/32/1_2.png) [@phillryu](https://club.useclear.com/u/phillryu)\
**Post date:** [January 14, 2024, 12:05am UTC](https://club.useclear.com/t/lost-all-my-data/2082/3 "2024-01-14T00:05:06Z")

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Cleared this one up with Rick. It was the confusing back button, which… we need to make less confusing. On exiting tutorial list he found his lists there. 👍

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**Author:** ![Waxer](https://avatars.discourse-cdn.com/v4/letter/w/f19dbf/32.png) [@Waxer](https://club.useclear.com/u/Waxer)\
**Post date:** [January 14, 2024, 6:52am UTC](https://club.useclear.com/t/lost-all-my-data/2082/4 "2024-01-14T06:52:03Z")

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If there is a process or protocol to try to bring back lost lists, can you please forward ? - it would be really appreciated - thank you [joe@liebke.com](mailto:joe@liebke.com)

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**Author:** ![phillryu](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/phillryu/32/1_2.png) [@phillryu](https://club.useclear.com/u/phillryu)\
**Post date:** [January 14, 2024, 4:56pm UTC](https://club.useclear.com/t/lost-all-my-data/2082/5 "2024-01-14T16:56:02Z")

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I’ll email you with some questions and should be able to get you on that TestFlight.