# Issues with new version **URL:** \ **Category:** New Clear\ **Tags:** feature-request\ **Created:** [February 8, 2024, 1:17am UTC](https://club.useclear.com/t/issues-with-new-version/2505 "2024-02-08T01:17:32Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![phillryu](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/phillryu/32/1_2.png) [@phillryu](https://club.useclear.com/u/phillryu)\ **Post date:** [February 8, 2024, 2:44am UTC](https://club.useclear.com/t/issues-with-new-version/2505/2 "2024-02-08T02:44:29Z")
We cannot afford to support the old version and iCloud right now. 😓 The infrastructure is old and behind modern building codes basically. Hope to build back up to it but I can’t offer a timeline yet. I posted on the overall situation and launch so far here if you are curious: [State of Clear: Post Launch & Looking Forward - #23 by phillryu](https://club.useclear.com/t/state-of-clear-post-launch-looking-forward/2376/23) If you relied on sync and especially with Clear Mac, you can contact me at [phill@impending.com](mailto:phill@impending.com) for a refund to go towards a syncing replacement. Are you saying it’s not possible to load in from iCloud as in you had uninstalled Clear / reinstalled it on phone and it didn’t sync in your lists as expected? I could possibly help in that case but need some more info. The reminders are there but were moved, you can access swiping right past checking off an item. I apologize about the confusion and not communicating this change and the iCloud regression properly! --- _[View the full topic](https://club.useclear.com/t/issues-with-new-version/2505)._