# I’ve already installed the 2.2 version that I linked to. But it’s not executed and it’s forced to shut down

**URL:** <https://club.useclear.com/t/i-ve-already-installed-the-2-2-version-that-i-linked-to-but-it-s-not-executed-and-it-s-forced-to-shut-down/2885>\
**Category:** Legacy Clear\
**Tags:** bugs\
**Created:** [April 13, 2024, 2:28pm UTC](https://club.useclear.com/t/i-ve-already-installed-the-2-2-version-that-i-linked-to-but-it-s-not-executed-and-it-s-forced-to-shut-down/2885 "2024-04-13T14:28:59Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![KIMJISU](https://avatars.discourse-cdn.com/v4/letter/k/c2a13f/32.png) [@KIMJISU](https://club.useclear.com/u/KIMJISU)\
**Post date:** [April 13, 2024, 2:29pm UTC](https://club.useclear.com/t/i-ve-already-installed-the-2-2-version-that-i-linked-to-but-it-s-not-executed-and-it-s-forced-to-shut-down/2885/1 "2024-04-13T14:29:00Z")

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[Prev topic](https://club.useclear.com/t/i-lost-all-the-old-version-of-the-memo-please-give-it-back/2877)

I’ve already updated it. I updated it to the latest version. I could see all the notes in the old version before the update. And of course, I could have edited it. After the update, only the black screen comes out and I hear a strange sound. And the app is forced to shut down. Migration is impossible.

I’ve already installed the 2.2 version that I linked to. But it’s not executed and it’s forced to shut down. What am I supposed to do now???

 ![image](https://canada1.discourse-cdn.com/flex030/uploads/useclear/original/2X/9/94ca4655bdf04dd1debdf262f16a341faa0d02e7.jpeg)

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**Author:** ![phillryu](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/phillryu/32/1_2.png) [@phillryu](https://club.useclear.com/u/phillryu)\
**Post date:** [April 13, 2024, 4:33pm UTC](https://club.useclear.com/t/i-ve-already-installed-the-2-2-version-that-i-linked-to-but-it-s-not-executed-and-it-s-forced-to-shut-down/2885/2 "2024-04-13T16:33:43Z")

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This black screen issue, we’ve been trying to reproduce and chase it down with about a half dozen of you who have written in with it. (The strange sound is background audio during initial onboarding cards that aren’t rendering.)

Are you by chance running on a pretty old iOS device? If so do you have any newer/faster ones on hand? The pattern so far has been 7-10+ year old devices generally, and people with some giant lists (probably most often a main todo list with tons of completed items from over the years) that Clear appears to be choking on.

You can also iMessage me at [phill@impending.com](mailto:phill@impending.com), I am around this weekend and might be quicker to figure out what we can there.