# Collectibles aren't showing when tap on the newly collected popup

**URL:** <https://club.useclear.com/t/collectibles-arent-showing-when-tap-on-the-newly-collected-popup/1540>\
**Category:** New Clear\
**Tags:** bugs\
**Created:** [January 8, 2024, 6:26am UTC](https://club.useclear.com/t/collectibles-arent-showing-when-tap-on-the-newly-collected-popup/1540 "2024-01-08T06:26:13Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![spclz](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@spclz](https://club.useclear.com/u/spclz)\
**Post date:** [January 8, 2024, 6:26am UTC](https://club.useclear.com/t/collectibles-arent-showing-when-tap-on-the-newly-collected-popup/1540/1 "2024-01-08T06:26:13Z")

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I heard the collected sound fx and tap the banner popup on the bottom of the screen, but nothing showing in the corresponding category of the Personalize section.