# Clear Web not loading on macOS 26.4

**URL:** <https://club.useclear.com/t/clear-web-not-loading-on-macos-26-4/3804>\
**Category:** New Clear\
**Tags:** bugs\
**Created:** [April 8, 2026, 8:50am UTC](https://club.useclear.com/t/clear-web-not-loading-on-macos-26-4/3804 "2026-04-08T08:50:23Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![OliveTrees](https://avatars.discourse-cdn.com/v4/letter/o/bbe5ce/32.png) [@OliveTrees](https://club.useclear.com/u/OliveTrees)\
**Post date:** [April 8, 2026, 8:50am UTC](https://club.useclear.com/t/clear-web-not-loading-on-macos-26-4/3804/1 "2026-04-08T08:50:23Z")

</div>

I’m having an issue using Clear Web – it’s not loading anymore, just saying:

 ![Screenshot 2026-04-08 at 10.42.43](https://canada1.discourse-cdn.com/flex030/uploads/useclear/original/2X/8/824649af07caa60878af0e04b7c6c74661fe6958.jpeg)

I’m not using it directly via the browser, I created a **dock icon** from Safari. I’ve been using it for months without issues, but this morning it suddenly popped up this error message.

I tried logging in again via the browser, which worked. I then created a new icon in dock, but the same issue happened again.

I kept digging and noticed it happens in browser as well when I hit **reload**. Same error.

Further investigation showed that the issue happens when opening URL: [Clear App](https://app.useclear.com/lists)

If I go to [https://app.useclear.com/](https://app.useclear.com/) (without the _/lists_ part), it will redirect me and work, but only once (i.e. until reload).

I tried creating a dock icon with the shorter URL, and it worked - but only once.

I found a temporary workaround. In the ‘web app’ I right click and select _“\< back”_, which brings me to gray screen saying _“Logging in…”_. It just hangs there, but clicking _“forward \>”_ will work and show me my lists.

Please help in finding a stable solution!

Thanks 🙂

I’m running macOS 26.4, Clear 2.5.9 (on iPhone with iOS 26.4.).