# Can't use icons that I already paid for

**URL:** <https://club.useclear.com/t/cant-use-icons-that-i-already-paid-for/3999>\
**Category:** New Clear\
**Created:** [August 3, 2026, 9:08am UTC](https://club.useclear.com/t/cant-use-icons-that-i-already-paid-for/3999 "2026-08-03T09:08:34Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![joaoffpereira](https://avatars.discourse-cdn.com/v4/letter/j/3e96dc/32.png) [@joaoffpereira](https://club.useclear.com/u/joaoffpereira)\
**Post date:** [August 3, 2026, 9:08am UTC](https://club.useclear.com/t/cant-use-icons-that-i-already-paid-for/3999/1 "2026-08-03T09:08:34Z")

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Can’t select and use icons that I’ve already paid for because they are now exclusive for Pro users. That doesn’t seem reasonable

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**Author:** ![ben](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/ben/32/1950_2.png) [@ben](https://club.useclear.com/u/ben)\
**Post date:** [August 3, 2026, 7:09pm UTC](https://club.useclear.com/t/cant-use-icons-that-i-already-paid-for/3999/2 "2026-08-03T19:09:09Z")

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Hi, this is not intended - any purchased and unlocked Collectibles before the removal of the Shop should remain accessible. I’ve forum dm’d you a link to send in logs and we’ll investigate!

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**Author:** ![joaoffpereira](https://avatars.discourse-cdn.com/v4/letter/j/3e96dc/32.png) [@joaoffpereira](https://club.useclear.com/u/joaoffpereira)\
**Post date:** [August 17, 2026, 10:10am UTC](https://club.useclear.com/t/cant-use-icons-that-i-already-paid-for/3999/3 "2026-08-17T10:10:19Z")

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Any news? seems the stuff I had previous access is now locked :\ bummer

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**Author:** ![ben](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/ben/32/1950_2.png) [@ben](https://club.useclear.com/u/ben)\
**Post date:** [August 17, 2026, 4:33pm UTC](https://club.useclear.com/t/cant-use-icons-that-i-already-paid-for/3999/4 "2026-08-17T16:33:48Z")

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Hi @joaoffpereira, I’ve DM’d you a new Testflight build we are testing with instructions on how to install. If you could check to see if the Collectibles you are currently unable to use become accessible on that build that would be great.
