# Can’t access shop

**URL:** <https://club.useclear.com/t/can-t-access-shop/2642>\
**Category:** New Clear\
**Tags:** bugs\
**Created:** [March 3, 2024, 10:53am UTC](https://club.useclear.com/t/can-t-access-shop/2642 "2024-03-03T10:53:19Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![phillryu](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/phillryu/32/1_2.png) [@phillryu](https://club.useclear.com/u/phillryu)\
**Post date:** [March 4, 2024, 2:53pm UTC](https://club.useclear.com/t/can-t-access-shop/2642/2 "2024-03-04T14:53:32Z")

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Hey Anny, I feel like I had heard from one other person about this issue… Does it still have issues even if you turn off wifi (so you’re on cellular) or connect to other wifi? And does a reboot do anything?

There’s another report I’m thinking of but some similarities with this one too: [Question about the Shop - #11 by BillQ](https://club.useclear.com/t/question-about-the-shop/1504/11)

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