# App suddenly not syncing with iCloud **URL:** \ **Category:** New Clear\ **Created:** [January 11, 2024, 4:15pm UTC](https://club.useclear.com/t/app-suddenly-not-syncing-with-icloud/1993 "2024-01-11T16:15:54Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Ciarabres](https://avatars.discourse-cdn.com/v4/letter/c/dc4da7/32.png) [@Ciarabres](https://club.useclear.com/u/Ciarabres)\ **Post date:** [January 11, 2024, 4:15pm UTC](https://club.useclear.com/t/app-suddenly-not-syncing-with-icloud/1993/1 "2024-01-11T16:15:54Z")
Hi there, I’ve been using Clear for years without issue but all of a sudden this week it’s stopped syncing with iCloud. I deleted the app and reinstalled and now the new app on my phone is completely fresh and none of my historic lists are there. I’ve checked and I’m logged into iCloud in the app store and was when I downloaded the app… please help, I need my lists to sync! Thanks. ---
**Author:** ![MesaVerde](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/mesaverde/32/754_2.png) [@MesaVerde](https://club.useclear.com/u/MesaVerde)\ **Post date:** [January 11, 2024, 4:19pm UTC](https://club.useclear.com/t/app-suddenly-not-syncing-with-icloud/1993/2 "2024-01-11T16:19:25Z")
Clear has been updated to version 2 and is a totally new application. If you read in the forum there are many cases like yours, the main post to help you is this > [@Do NOT delete your app if it crashes and other migration updates](https://club.useclear.com/t/do-not-delete-your-app-if-it-crashes-and-other-migration-updates/1786): > > Hang tight, and do not delete app. I need to head to bed here but we will be looking into this tomorrow. If you get a popup to share the log please send it along. If not we will need to sign you up for a TestFlight beta to address this. I hope that the fact that you deleted and reinstalled the app did not affect the data loss ---
**Author:** ![Ciarabres](https://avatars.discourse-cdn.com/v4/letter/c/dc4da7/32.png) [@Ciarabres](https://club.useclear.com/u/Ciarabres)\ **Post date:** [January 11, 2024, 4:31pm UTC](https://club.useclear.com/t/app-suddenly-not-syncing-with-icloud/1993/3 "2024-01-11T16:31:02Z")
Hi there, If it synced to iCloud then it would have been fine. The issue is that it’s not syncing to my iCloud. Can you help me more than this please? Thanks, Ciara. ---
**Author:** ![MesaVerde](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/mesaverde/32/754_2.png) [@MesaVerde](https://club.useclear.com/u/MesaVerde)\ **Post date:** [January 11, 2024, 4:34pm UTC](https://club.useclear.com/t/app-suddenly-not-syncing-with-icloud/1993/4 "2024-01-11T16:34:02Z")
The problem is precisely that, being a new application it currently does not support iCloud. It should have imported your lists on first launch but you wouldn’t have seen subsequent changes on other devices as it doesn’t support cloud synchronization. There is currently no new version of the Mac application planned and therefore with the new version you will be better off keeping the lists updated only on your phone… ---
**Author:** ![Ciarabres](https://avatars.discourse-cdn.com/v4/letter/c/dc4da7/32.png) [@Ciarabres](https://club.useclear.com/u/Ciarabres)\ **Post date:** [January 11, 2024, 4:46pm UTC](https://club.useclear.com/t/app-suddenly-not-syncing-with-icloud/1993/5 "2024-01-11T16:46:05Z")
Pity. I’ll be deleting it and signing up with someone else then. ---
**Author:** ![pln](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/pln/32/875_2.png) [@pln](https://club.useclear.com/u/pln)\ **Post date:** [January 11, 2024, 5:34pm UTC](https://club.useclear.com/t/app-suddenly-not-syncing-with-icloud/1993/6 "2024-01-11T17:34:27Z")
Any idea where? Because I’m looking for an alternative that synchronises lists. ---
**Author:** ![Ciarabres](https://avatars.discourse-cdn.com/v4/letter/c/dc4da7/32.png) [@Ciarabres](https://club.useclear.com/u/Ciarabres)\ **Post date:** [January 11, 2024, 5:47pm UTC](https://club.useclear.com/t/app-suddenly-not-syncing-with-icloud/1993/7 "2024-01-11T17:47:54Z")
I signed up with Todoist… It’s not quite as visually pleasing but it’s free and syncs between phone & computer… Ciara Bresnihan Mob: +353 (0)87 984 8583 ---
**Author:** ![pln](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/pln/32/875_2.png) [@pln](https://club.useclear.com/u/pln)\ **Post date:** [January 11, 2024, 5:54pm UTC](https://club.useclear.com/t/app-suddenly-not-syncing-with-icloud/1993/8 "2024-01-11T17:54:09Z")
Thank you. I’m looking for “Don’t forget your milk”, but what I read mac version sucks. I’ll give it Todoist a go. Shame Clear was such a nice small simple app. ---
**Author:** ![Ciarabres](https://avatars.discourse-cdn.com/v4/letter/c/dc4da7/32.png) [@Ciarabres](https://club.useclear.com/u/Ciarabres)\ **Post date:** [January 11, 2024, 6:05pm UTC](https://club.useclear.com/t/app-suddenly-not-syncing-with-icloud/1993/9 "2024-01-11T18:05:19Z")
I know, I don’t know why they changed it… such a silly idea. Ciara Bresnihan Mob: +353 (0)87 984 8583 ---
**Author:** ![jarred](https://avatars.discourse-cdn.com/v4/letter/j/8edcca/32.png) [@jarred](https://club.useclear.com/u/jarred)\ **Post date:** [January 9, 2024, 7:29pm UTC](https://club.useclear.com/t/app-suddenly-not-syncing-with-icloud/1993/10 "2024-01-09T19:29:43Z")
It seems the Mac app no longer syncs with iOS version. Will this be fixed? ---
**Author:** ![phillryu](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/phillryu/32/1_2.png) [@phillryu](https://club.useclear.com/u/phillryu)\ **Post date:** [January 9, 2024, 9:24pm UTC](https://club.useclear.com/t/app-suddenly-not-syncing-with-icloud/1993/11 "2024-01-09T21:24:02Z")
Syncing is retired, sorry to disappoint there. We hope to rebuild it for new Clear step by step but the old syncing was breaking down more and more for people over the years and in need of a redo. (It’s not a simple fix.) ---
**Author:** ![mickeychor](https://avatars.discourse-cdn.com/v4/letter/m/b19c9b/32.png) [@mickeychor](https://club.useclear.com/u/mickeychor)\ **Post date:** [January 10, 2024, 4:13am UTC](https://club.useclear.com/t/app-suddenly-not-syncing-with-icloud/1993/12 "2024-01-10T04:13:36Z")
Probably should not have released a major update with crucial functionality broken. ---
**Author:** ![phillryu](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/phillryu/32/1_2.png) [@phillryu](https://club.useclear.com/u/phillryu)\ **Post date:** [January 10, 2024, 5:00pm UTC](https://club.useclear.com/t/app-suddenly-not-syncing-with-icloud/1993/13 "2024-01-10T17:00:40Z")
It’s a long story, after we take care of some of the big bugs I will post in the forums a better summary. Clear Mac and the 1.x syncing code is ancient and hovering in an uncomfortable purgatory where an eventual iOS or Xcode or App Store update requirements change is going to leave it in a place where we both can’t afford to fix it and have people stranded. It also burned out our original push with Clear many many years ago… we bit off more than we could chew as a tiny indie team and there was never a return on investment on this, e.g. Clear made the majority of its lifetime revenue in its first year when it was iPhone only. So we have to be very careful this time when we rebuild it. ---
**Author:** ![mickeychor](https://avatars.discourse-cdn.com/v4/letter/m/b19c9b/32.png) [@mickeychor](https://club.useclear.com/u/mickeychor)\ **Post date:** [January 10, 2024, 5:16pm UTC](https://club.useclear.com/t/app-suddenly-not-syncing-with-icloud/1993/14 "2024-01-10T17:16:20Z")
I would gladly pay for the ability to get Old Clear back while the broken version gets its sync capabilities developed. Even a subscription model would be fine. ---
**Author:** ![jarred](https://avatars.discourse-cdn.com/v4/letter/j/8edcca/32.png) [@jarred](https://club.useclear.com/u/jarred)\ **Post date:** [January 11, 2024, 5:56pm UTC](https://club.useclear.com/t/app-suddenly-not-syncing-with-icloud/1993/15 "2024-01-11T17:56:12Z")
Thanks for the quick reply. Hoping for a new Mac version. ---
**Author:** ![louis](https://avatars.discourse-cdn.com/v4/letter/l/ecb155/32.png) [@louis](https://club.useclear.com/u/louis)\ **Post date:** [January 14, 2024, 1:01am UTC](https://club.useclear.com/t/app-suddenly-not-syncing-with-icloud/1993/16 "2024-01-14T01:01:52Z")
Yup, I’m out as well. I like the design of Clear, but without the basic sync functionality, it’s not a good solution. What a pity. I’d have been more than happy to pay a little to maintain functionality, but it’s such a poor decision to depreciate critical features. ---
**Author:** ![wandering\_emu](https://avatars.discourse-cdn.com/v4/letter/w/7bcc69/32.png) [@wandering\_emu](https://club.useclear.com/u/wandering_emu)\ **Post date:** [January 14, 2024, 11:16pm UTC](https://club.useclear.com/t/app-suddenly-not-syncing-with-icloud/1993/17 "2024-01-14T23:16:06Z")
Ouch! A bit of a painful update this, I use and love Clear on the mac daily and had it synced to phone via iCloud, so the phone app is useless to me without this functionality. I need these working across both to be useful, so will just use apple’s reminders until this is reinstated. Hopefully in a few months when the kinks are ironed out i’ll come back to it, good luck! ---
**Author:** ![phillryu](https://yyz2.discourse-cdn.com/flex030/user_avatar/club.useclear.com/phillryu/32/1_2.png) [@phillryu](https://club.useclear.com/u/phillryu)\ **Post date:** [January 14, 2024, 11:44pm UTC](https://club.useclear.com/t/app-suddenly-not-syncing-with-icloud/1993/18 "2024-01-14T23:44:32Z")
Thank you, totally understand if sync is a make it or break it thing for you all posting here. We hope to welcome you back someday after we have hopefully been able to build it back up piece by piece. Clear does have a surprisingly iPhone dominant base in its usage, I suspect far more than most other todo apps. My guess why is because of how it has a strong niche or fairly unique appeal that is difficult to find elsewhere, and in general turns off the common category customer who usually is looking for a laundry list of features and power and absolutely demands multi-device support and syncing. (Not putting you in that bucket btw, I don’t consider you all here the average category customer. You had taste to choose Clear in the first place 🙂 ) A little bit of the Nintendo Switch to it, vs. most of the PS5’s and Xboxes and gaming PC’s out there. But I miss typing in some Clear lists on my Mac too, so yeah, I’m sure we will be scouting it out again, just a matter of when we feel we have the bandwidth and traction to dive in. (Though I will say, if step 1 is sync engine, step 2 this time around might be a simple web client first ahead of full blown native Mac.) ---
**Author:** ![mickeychor](https://avatars.discourse-cdn.com/v4/letter/m/b19c9b/32.png) [@mickeychor](https://club.useclear.com/u/mickeychor)\ **Post date:** [January 15, 2024, 11:50am UTC](https://club.useclear.com/t/app-suddenly-not-syncing-with-icloud/1993/19 "2024-01-15T11:50:23Z")
I have switched over to Remember The Milk > **[Remember The Milk: Online to-do list and task management](https://www.rememberthemilk.com/)** > > Remember The Milk is the popular to-do list that's everywhere you are: from your phone, to the web, to your Google apps, and more. Used by millions worldwide. I have also tested Tick Tick. > **[TickTick](https://ticktick.com/home)** > > Join millions of people to capture ideas, manage to-dos and make the most of your life with TickTick. But Tick Tick is certainly a departure from Old Clear’s minimalistic approach. It also has features that are redundant to the other tools that I already use. ---
**Author:** ![dmolly67K](https://avatars.discourse-cdn.com/v4/letter/d/bbe5ce/32.png) [@dmolly67K](https://club.useclear.com/u/dmolly67K)\ **Post date:** [January 15, 2024, 10:21pm UTC](https://club.useclear.com/t/app-suddenly-not-syncing-with-icloud/1993/20 "2024-01-15T22:21:21Z")
No synching between iPhone and iPad is definitely a problem! I too, would gladly pay a subscription fee if you could recreate the old Clear. It used to be so, well - Clear. And simple. I was using it every day for literally the last 11 years, and always wondered why I didn’t have to pay each year. Please, please figure out a way to bring back synching! [Next page](https://club.useclear.com/t/app-suddenly-not-syncing-with-icloud/1993.md?page=2)